Ritz-Carlton Rewards Credit Card – Pros And Cons Revealed

By Katrina Gutierrez on | More Posts By | Best Credit Cards

Review of: Ritz-Carlton Rewards Credit Card
Our Verdict: 4.7/5 Stars

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2 Comments :

Comment by John Bassett
2011-09-05 17:21:37

I recieved my Ritz Rewards Visa Signature card a few weeks ago and am thououghly impressed with everything from start to current. The toll free number is a dream compared to my Amex. The Amex toll free number is no more than a “vanilla” sounding person reading from a script half the time, and who more times than not just wants to wrap things up rather than acting as a Concierge. I havent even used the Concierge line on the Ritz card yet, this is just customer service where they acknoledge you as a Ritz family member for lack of better verbiage, nice feeling. As to the points and free upgrades to club level and airport lounge access and all the other goodies that come with the card, thats all nice but they really shine in the area of answering the phone and exceeding your expectations every time! I have no need to utilize any other cards anymore. Thank you Ritz and J.P Morgan for the colaberation and bringing the Ritz experience to everyday use. BTW, I was also a Marriott rewards member and yes my points were married into one new account under the Ritz card seamlessly. Bravo!!! well done.

 
Comment by Shirley kessel
2012-02-20 22:04:24

Not impressed. I checked I to the Sarasota hotel. After waiting in lime for 15 mins to check in I was never offered the upgrade room even though I know there were many rooms available. The next day I relaized I was. Due the 100 resort credit, the front desk woman told me I had to call the special res phone number when I reserved. I did that but she told me she would make an exception time. I really don’t understand all the hassle to get what I am entitled to. Would be happy to return this card and get my 395 fee back!

 
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